National Contact Point for cross-border healthcare in the EU/EEA
The National Agency for Patients´ Rights and Complaints, International Health Insurance, is the Danish national coordinating contact point for cross-border healthcare in other EU/EEA states.
Directive 2011/24/EU (Directive on patients' rights on cross border healthcare) clarifies the right of patients to receive healthcare in other EU/EEA states than the state of residence.
The Agency provide general guidance on the rights to reimbursement of costs for treatment received in another EU/EEA state.
The Agency likewise provide general guidance to insured persons from other EU/EEA states looking for treatment in Denmark.
The patient advisers (see on the right side of this page) in each of the five regions provide specific guidance for Danish citizens, who want treatment abroad.
The patient advisers likewise provide specific guidance to insured persons from other EU/EEA states, who are looking for treatment in Denmark.
Contact data of the National Contact Point:
National Agency for Patient Rights and Complaints (Patientombuddet)
International Health Insurance
DK- 2000 Frederiksberg
Tlf. + 45 7228 6600
Fax: + 45 7228 6601