National Contact Point for cross-border healthcare in the EU/EEA

The National Agency for Patients´ Rights and Complaints, International Health Insurance, is the Danish national coordinating contact point for cross-border healthcare in other EU/EEA states.

Directive 2011/24/EU (Directive on patients' rights on cross border healthcare) clarifies the right of patients to receive healthcare in other EU/EEA states than the state of residence.

 

The Agency provide general guidance on the rights to reimbursement of costs for treatment received in another EU/EEA state.

 

The Agency likewise provide general guidance to insured persons from other EU/EEA states looking for treatment in Denmark.

 

The patient advisers (see on the right side of this page) in each of the five regions provide specific guidance for Danish citizens, who want treatment abroad.

 

The patient advisers likewise provide specific guidance to insured persons from other EU/EEA states, who are looking for treatment in Denmark.

 

Contact data of the National Contact Point:

 

National Agency for Patient Rights and Complaints (Patientombuddet)

International Health Insurance

Finsensvej 15

DK- 2000 Frederiksberg

 

 

Tlf. + 45 7228 6600  

Fax: + 45 7228 6601

E-mail: pob@patientombuddet.dk

The regional patient advisers

Contact data of the regional patient advisers:

 

Region Nordjylland (North Denmark Region) 
tlf. (+45) 96 35 10 10
patientkontor@rn.dk

 

Region Midtjylland (Central Denmark Region)
tlf. (+45) 78 41 04 44 
patientkontoret@rm.dk

 

Region Syddanmark (Region of Southern Denmark)
tlf. (+45) 76 63 14 90
patientkontoret@rsyd.dk

Psychiatry 
tlf. (+45) 76 63 10 98
psykiatri@rsyd.dk

 

Region Sjælland (Region Zealand)
tlf. (+45) 70 15 50 01
patientvejledningen@
regionsjaelland.dk

 

Region Hovedstaden (Capital Region of Denmark)
Regionsgården
tlf. (+45) 38 66 66 43
patientkontorregionsgaarden
@regionh.dk

 

Amager Hospital
tlf. (+45) 38 66 66 31
patientkontoramager@regionh.dk

 

Bispebjerg Hospital
tlf. (+45) 38 66 66 32
patientkontorbispebjerg@regionh.dk

 

Bornholms Hospital
tlf. (+45) 38 66 66 33
patientkontorbornholm@regionh.dk

 

Frederiksberg Hospital
tlf. (+45) 38 66 66 34
patientkontorfrederiksberg@
regionh.dk

 

Frederikssund Hospital
tlf. (+45) 38 66 66 35
patientkontorfrederikssund@
regionh.dk

 

Gentofte Hospital
tlf. (+45) 38 66 66 36
patientkontorgentofte@regionh.dk

 

Glostrup Hospital
tlf. (+45) 38 66 66 37
patientkontorglostrup@regionh.dk

 

Helsingør Hospital
tlf. (+45) 38 66 66 39
patientkontorhelsingor@regionh.dk

 

Herlev Hospital
tlf. (+45) 38 66 66 40
patientkontorherlev@regionh.dk

 

Hvidovre Hospital
tlf. (+45) 38 66 66 42
patientkontorhvidovre@regionh.dk

 

Nordsjællands Hospital (North Zealand Hospital)
tlf. (+45) 38 66 66 41
patientkontorhillerod@regionh.dk

 

Rigshospitalet
tlf. (+45) 38 66 66 44
patientkontorrigshospitalet@
regionh.dk

 

Psykiatrisk center Sct. Hans
tlf. (+45) 46 33 46 99
patientkontor@shh.regionh.dk